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Information We Collect

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you browse our website, subscribe to updates, or place an order through our platform.

Information We Collect

We collect personal information such as your name, email address, phone number, shipping address, and order details when you place an order. We may also collect non-personal information, including browser type, device information, IP address, and pages visited to improve website performance and enhance your shopping experience.

How We Use Information

Your information is used to process and fulfill orders, arrange deliveries, provide customer support, send order notifications, improve our services, and deliver marketing communications only when you have chosen to receive them. We do not sell, rent, or trade your personal information.

Cash on Delivery

Cash on Delivery (COD) is the only payment method available on this website. As a result, we do not collect or store any credit card, debit card, banking, or digital wallet information. Payment is collected only upon successful delivery of your order.

Cookies and Analytics

We may use cookies and analytics technologies to remember your preferences, analyze website traffic, and improve functionality. You may disable cookies through your browser settings; however, certain features of the website may not operate as intended.

Data Protection

We implement industry-standard security measures, including encrypted connections, secure servers, firewalls, and restricted access controls, to protect your personal information against unauthorized access, alteration, disclosure, or misuse.

Third-Party Services

Limited information may be shared with trusted logistics providers, website hosting services, and technology partners solely for order fulfillment, website maintenance, and customer support purposes. These third parties are expected to maintain appropriate safeguards for all shared information.

Data Retention

Personal information is retained only for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and maintain business records. Information that is no longer required is securely deleted or anonymized.

Children's Privacy

This website is not intended for use by children or individuals who are not legally permitted to enter into transactions. We do not knowingly collect personal information from children.

Your Rights

Subject to applicable laws, you may have the right to request access to, correction of, or deletion of your personal information. Requests submitted through the communication methods available on the website will be reviewed in accordance with applicable legal requirements.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our operational practices, legal obligations, or website functionality. Continued use of the website following any updates constitutes acceptance of the revised Privacy Policy.

Contact and Privacy Requests

Questions or concerns regarding this Privacy Policy or the handling of personal information may be submitted through the support and communication channels provided on the website.

Welcome to our website. By accessing, browsing, or placing an order through this platform, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any portion of these terms, please discontinue use of the website.

Acceptance of Terms

By using this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions, including any additional policies referenced herein. Continued use of the website constitutes acceptance of any future updates or revisions.

Website Usage

You agree to use this website only for lawful purposes and in accordance with applicable laws and regulations. Any misuse of the website, including unauthorized access, interference with operations, or fraudulent activity, is strictly prohibited.

Product Information

We make every reasonable effort to provide accurate product descriptions, images, specifications, and pricing. However, minor variations may occur, and we reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

Pricing and Availability

Product prices, availability, promotions, and offers are subject to change without notice. Listing a product on the website does not guarantee its availability at the time an order is placed.

Orders and Acceptance

All orders are subject to review and acceptance. We reserve the right to refuse, cancel, or limit quantities for any order if fraudulent activity, inaccurate information, or operational concerns are identified.

Cash on Delivery Payments

Cash on Delivery (COD) is the exclusive payment method available on this website. Customers are required to make full payment at the time of delivery. Failure to accept delivery or complete payment may affect eligibility for future orders.

Order Verification

Certain orders may require additional verification to confirm shipping information, delivery details, or customer identity before processing and dispatch.

Shipping Policy

Orders are generally processed promptly following confirmation and are delivered within estimated timeframes. Delivery timelines are estimates only and may vary due to carrier operations, weather conditions, public holidays, or other circumstances beyond our reasonable control.

Customer Responsibilities

Customers are responsible for providing accurate and complete shipping information. Delays or failed deliveries resulting from incorrect addresses or incomplete information shall not be our responsibility.

Returns and Refunds

Returns, exchanges, and refunds are subject to the terms outlined in our Return & Refund Policy. Approved refunds for Cash on Delivery purchases may be processed through authorized refund methods following successful inspection of returned items.

Intellectual Property

All content available on this website, including text, graphics, logos, images, icons, and software, is protected by applicable intellectual property laws and may not be copied, reproduced, distributed, or modified without authorization.

Third-Party Links

This website may include links to third-party websites or services for convenience and informational purposes. We are not responsible for the content, availability, or privacy practices of such third-party websites.

Disclaimer of Warranties

The website and all products and services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, except as required by applicable law.

Limitation of Liability

To the maximum extent permitted by law, our liability arising from the use of this website, products, or services shall be limited to the original purchase price of the applicable product. We shall not be liable for any indirect, incidental, special, or consequential damages.

Force Majeure

We shall not be held responsible for delays or failures resulting from events beyond our reasonable control, including natural disasters, transportation disruptions, governmental actions, internet outages, or labor disputes.

Termination of Access

We reserve the right to suspend or terminate access to the website at any time, without prior notice, if we believe a user has violated these Terms & Conditions or engaged in prohibited conduct.

Changes to Terms

These Terms & Conditions may be updated periodically to reflect operational, legal, or policy changes. Updated versions will become effective immediately upon publication on the website.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with applicable laws. Any disputes arising from the use of this website shall be subject to the jurisdiction of the appropriate courts.

Customer satisfaction is important to us. Our 14-Day Return Policy allows eligible products to be returned if they do not meet your expectations, subject to the conditions outlined below.

14-Day Return Policy

Eligible products may be returned within 14 days from the date of delivery. Return requests submitted after the applicable period may not qualify for a refund, exchange, or store credit.

Eligibility

Returned products must be unused, undamaged, and in their original condition with all tags, manuals, accessories, and packaging included. Proof of purchase or order confirmation may be required to complete the return process.

Non-Returnable Items

Certain products are not eligible for return, including perishable goods, personalized or customized products, personal care and hygiene items, gift cards, downloadable products, and items specifically marked as non-returnable at the time of purchase.

Cash on Delivery Orders

Cash on Delivery (COD) is the exclusive payment method available on this website. Approved refunds for eligible COD purchases will be issued through authorized refund methods, such as bank transfer, UPI, or store credit, following inspection and verification of the returned product.

Return Request Process

To initiate a return, customers must submit a return request through the support options available on the website. Return requests should include the order number and a brief description of the reason for the return.

Return Authorization

All returns are subject to approval. Once a request has been reviewed, customers will receive instructions regarding packaging, shipping, or pickup arrangements, where applicable. Items returned without prior authorization may not be accepted.

Inspection of Returned Items

Returned products are inspected upon receipt to verify their condition and eligibility. Products that do not meet the requirements of this policy may be returned to the customer without a refund or exchange.

Refund Processing

Approved refunds are generally processed within a reasonable timeframe following successful inspection of returned products. Processing times may vary depending on operational requirements and the selected refund method.

Exchanges

Eligible items may be exchanged for the same product, subject to stock availability. If a replacement item is unavailable, an alternative resolution, including a refund or store credit, may be provided.

Damaged or Defective Items

If an item arrives damaged, defective, or incorrect, customers should report the issue promptly through the support channels available on the website. Supporting photographs or documentation may be requested to facilitate the review process.

Missing or Lost Orders

Customers who believe their order has been lost or not delivered should notify support as soon as possible. Delivery records may be reviewed to investigate and resolve the matter appropriately.

Shipping Charges

Shipping and handling charges are generally non-refundable unless the return is due to a verified product defect, shipping error, or fulfillment issue attributable to our operations.

Order Cancellations

Orders may be canceled only before they have been processed or dispatched. Once an order has entered the fulfillment process, cancellation may no longer be possible and the order will instead be subject to this Return & Refund Policy.

Fraud Prevention

We reserve the right to deny returns, exchanges, or refunds where fraudulent activity, abuse of this policy, or excessive return behavior is reasonably suspected.

Policy Updates

This Return & Refund Policy may be modified periodically to reflect operational, regulatory, or service-related changes. Updated versions will become effective immediately upon publication on the website.

Acceptance of Policy

By placing an order through this website, you acknowledge that you have read, understood, and agreed to the terms of this Return & Refund Policy.